At HGV, our goal is to make someone’s day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Join a company where helping people get away helps you get ahead and see just how far you can go. At HGV, we will help you reach your goals and build your future.

As a Front Desk Night Auditor, you will be leading all aspects of the auditing, posting, and balancing of daily financial transactions to support the resort’s unwavering commitment to deliver exceptional guest service and ensure financial profitability. Apply now to join us in creating memories that will last a lifetime!

Why do Team Members like working for us:

• Recognition Programs and Rewards
• Excellent health care options, including medical, dental, and vision
• Travel Discounts Program Go Hilton Team Member Travel Program offers deeply discounted rates
• Generous Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

Schedule Details:

The Front Desk operates seven days a week. The role of Front Desk Night Auditor involves working over night as well as various shifts, which may include weekends and public holidays.

Responsibilities:

• Assist with Front Office duties and is the overnight guest service agent.
• Follows proper audit procedures to balance daily revenue and expense transactions
• Identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to correct errors to prevent reoccurrence.
• Ensures that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation
• Reconciles all charges to the general ledger and prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business.
• Responsible for accurate management of cash funds and daily shift deposits and compiles daily revenue reports and files work accordingly.
• Performs all Front desk duties including check-in, check-out and cashier procedures in a proper and efficient manner.
• Assists with other departmental duties as stated by leadership.

What are we looking for:

Key Skills and experience:

• High School diploma/GED
• 1 year Auditing experience
• 1 year of Front Desk experience
• Previous experience with cash handling
• Anticipates customer needs and thinks about how work impacts them.
• Builds confidence in self and others with honest and dependable interactions.
• Must be adaptable to working a variety of shifts, including on weekends as well as holidays.

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

• Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.