Supervisor Title Services

16177
Title & DDC
Orlando, FL
March 12, 2026
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At Hilton Grand Vacations, we believe in crafting unforgettable experiences and memories that last a lifetime. As a Supervisor in our Title Services department, you will play a pivotal role in ensuring the flawless execution of our title processes. Join a team that values integrity, teamwork, and leadership, and be part of a world-class organization that strives for excellence!  

 

Essential Job Functions 

  • Assist the Manager with daily activities of the Title Services department and coordinate local Title Services Coordinators (TSCs). 

  • Provide mentorship and assistance to Title Services Coordinators (TSCs). 

  • Participate in weekly, bi-weekly, and/or monthly meetings regarding process updates, promotions, memos, etc. 

  • Assist the Title Services Manager by addressing daily inquiries or issues from remote and local TSCs. 

  • Responsible for assigning workload to the team through Chorus. 

  • Work together on training new employees and offer continuous training to existing team members on recording review, feedback review, feedback recordings, new recordings, and systems. 

  • Track the Open Issues to offer feedback during weekly meetings and/or ongoing training to remote and local TSCs. 

  • Contribute to department reporting, communication, and other essential tasks to achieve department success. 

  • Support the Manager in reviewing time sheets and monitoring attendance. 

  • Conduct monthly audits of completed files from TSCs to ensure team members meet encouraged quality thresholds. 

  • Promote a positive work atmosphere. 

  • Engage in mentoring and counseling conversations with individual team members to ensure understanding and efficiency in the recording review, deedback review, deedback recordings, new recordings, and systems processes. 

  • Ensure Policies and Procedures reference documents are consistently updated. 

  • Assist with the recruiting and hiring process. 

  • Carry out all other reasonable requests by management. 

  • Demonstrate the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Collaboration, Ownership, Now. 

  • Complete all required Company training/compliance courses as assigned. 

  • Follow Company standards and ensure alignment with all policies and procedures. 

  • Perform other related duties as assigned. 

 

What we are looking for 

To succeed in this position, you should have the following qualifications, knowledge, skills, abilities, and experience:  

  • Excellent organizational skills 

  • Good written, verbal, and communication skills 

  • Ability to multi-task and work well under pressure 

  • Enthusiastic great teammate attitude 

Additionally, the following qualifications, knowledge, skills, abilities, and experience are desired: 

  • Previous Title Services experience is a plus 

  • Knowledge of documents required for a timeshare closing 

  • Proficiency in MS Excel, including crafting and maintaining spreadsheets 

 

Must Have 

  • Minimum Associate Degree

  • 1-3 years of experience in the Title field 

  • 1-3 years of leadership or oversight experience 

 

Come and experience the difference in working for a company that values each one of its employees! “Where You Belong” isn’t just a tagline – it’s a promise. Whether you’re starting your career or looking for your next opportunity, HGV is a place where your talent is valued, your growth is supported, and your work makes a real impact.  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation