Specialist Marketing Support

16041
Sales
Los Cabos, Baja California Sur
March 10, 2026
Apply
Add to Cart

Provide sales agents with qualified prospects for timeshare presentations as well as provide general concierge services for all guests by offering area information and booking activities.

As a Specialist Marketing Support  you would be responsible for: 

  • Provide sales agents with qualified prospects for timeshare presentations as well as provide general concierge services for all guests by offering area information and booking activities.
  • Book qualified prospects for sales presentations or alternate marketing option as directed by manager.
  • Maintain the minimum standard for penetration, bounceback sales, show percent and budgeted volume per month based on guest segment.
  • Provide a specialized check in experience and possibly escort guest to unit as defined by role
  • Learn and deliver branded and scripted sales pitch.
  • Collect deposits for presentations book as defined by manager.
  • Book area activities for on-site guests according to business needs and as directed by manager.
  • Provide guests with site and area information upon request.

To fulfill this role successfully, you must possess the following minimum qualifications and experience: 

  • Bilingual required – able to communicate in both English and Spanish clearly in both verbal and written forms
  • Excellent interpersonal and communication skills.
  • Detail oriented.
  • Computer proficiency in Microsoft Word, Excel and Outlook.
  • Excellent customer service skills.
  • Able to use sound judgment; work independently, with minimal supervision.
  • Strong analytical and problem solving skills.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: 

  • Previous experience in Vacation Ownership and customer service.
  • Proficient in time management; the ability to organize and manage multiple priorities.
  • Ability to take initiative and effectively adapt to changes.
  • Recognizes an emergency situation and takes appropriate action.
  • Able to establish and maintain a cooperative working relation.
 
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. 
 
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 
 
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.