As a Senior Sales Manager you would be responsible for executing your position’s responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:

• Staff, plan, control and direct the activities of the sales force of sales team members to obtain maximum sales volume.  Direct activities on Sales floor and obtain maximum efficiencies.  
• Directly responsible for Management of the Sales Managers; to also include Sales Leaders and Sales Executives.
• Handles training of the Sales Managers and Sales Leaders, including Auxiliary and Interim T.O.’s.
• Conducts sales training for sales team and helps to develop monthly training calendar (along with DOS and Sales training department) and actively participates in sales training and ambassadorships, etc.  
• Conducts annual sales rides and reviews with sales executives and sales management to ensure the sales process is being followed.
• Meets with a specific group of sales team members monthly for mentorship and goal assessment.
• Conducts motivational and meaningful morning sales meetings
• Regularly coach, mentor, develop and motivate Sales Managers, Sales Leaders and all other sales team members to perform at peak performance.
• Partner with the Directors of Sales to help prepare an effective schedule for sales management and sales executives on a monthly basis.
• Help to create fun and motivational sales contests and events to maintain an inspiring and positive work environments.
• Must have their finger on the pulse of the day to day operations of the sales floor and be able to promptly handle the situation and/or notify the appropriate department head.
• Participate in the interview process and selection of team members.
• When needed, handle and resolve guest and owner issues.
• Help in managing overage as it occurs include podiums, as necessary.
• Ensures performance management is consistently executed and driven throughout the site.
• Manage floor activities to ensure proper manager coverage daily.
• Closes sales in an exemplary fashion.
• Works in partnership with the cancel/save program and manages the cancellation log.
• Provides feedback and ideas on strategy to the Sr VP that will aid the team in exceeding set monthly key metrics.
• Can competently step in for the DOS when they are out of the office.
• Must be available to work Saturdays, Sundays, evenings, holidays and any other days/ hours as required per business needs.
• Carry out all other reasonable requests by management of which the associate is capable of performing