As a Resort Coordinator, you will assist the General Manager with administrative duties that support general resort operations and help play a pivotal role in ensuring our resort operations run efficiently and our guests have an outstanding stay. 

Here’s why you’ll love it here – We offer an excellent benefits package to our full-time Team Members that include:

• Salary Range: $30.65 ~ $31.27 per hour
• Medical, Dental, and Vision insurance from Day One
• Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program
• Team Member Travel Program – enjoy discounted rates at incredible properties around the globe
• Generous Paid Time Off Program
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities …and more!

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Schedule Details:

This position typically follows a Monday through Friday schedule, generally from 8:00 AM to 5:00 PM with a 60-minute lunch period. Please note that exceptions may occur based on business needs. 

Additional Responsibilities Include:

• Support administrative duties and processes, ensuring all tasks are completed efficiently.
• Translate written literature and guest inquiries from Japanese to English and vice versa.
• Plan and coordinate team member celebration gatherings, including catering and decorations.
• Assist with deliveries and receive purchases for various departments as needed.
• Work with Resort Leadership on Quality Assurance Measures, including inspections, waivers, and brand standards.
• Pick up and deliver supplies using the company passenger pick-up truck.
• Perform other related duties as assigned.

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members.

To fulfill this role efficiently, you must possess the following minimum qualifications and experience:

• High School Diploma or equivalent
• Minimum 6-months of related experience, preferably in the hospitality industry.
• Outstanding organizational and multitasking skills.
• Ability to proficiently translate in Japanese to English and vice versa to customers (speak, read, write).
• Ability to efficiently implement administrative processes and support resort operations.
• Experience with office software and tools, including Microsoft Office Suite.
• Ability to work collaboratively with a diverse team and independently as needed.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Associate’s Degree/College Diploma/Cepeg
• Prior experience working in the hospitality industry

 

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.