Coordinator Resort
4296
International Operations
The Blue Mountains, ON
April 17, 2025
International Operations
The Blue Mountains, ON
April 17, 2025
Duties and Responsibilities
- Interacts with members, guests and employees in a friendly and cooperative manner in line with HGV Inspired Hospitality.
- Is a highly organized and process-driven individual with the ability to multi-task.
- Communicates effectively with others, analyzes and resolves problems, maintains effective working relationships both internally and externally.
- Always maintains a strict level of confidentiality.
- Processes EFT and cheque payments according to supplier terms.
- Reconciles vendor statements to ensure accuracy and completeness including corporate credit card payments.
- Full cycle Accounts Payable processing.
- Receives invoices for approval and G/L allocation.
- Coordinates vendor set up for new accounts and processes necessary documents.
- Resolves discrepancies in order to have invoices submitted in a timely manner in accordance with monthly cut-off dates.
- Responds to all inquiries (telephone, email, etc), delivers information requested and follows up where needed.
- Possesses a strong knowledge of accounting practices, attention to detail and strong work ethics.
- Has computer knowledge and experience using Adobe and other related financial spreadsheets and files.
- Prioritizes and processes invoices and follows up in communicating with suppliers and partners as needed whether by phone or email.
- Upholds Hiltons Grand Vacation Brand Standards, involved with inventory and related tasks to Inspired Hospitality.
- Assists Operations with in-house notifications, emergency information and other requested communications.
- Maintains compliance records for various needs such as training.
- Creates presentation decks or other media tools as requested by Resort Leadership.
- Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now.
- Completes all the required Company training/compliance courses assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures
- Performs other related duties as assigned.
Brand Standards:
- Liaises with the following departments: Rooms Quality, Housekeeping & Maintenance and Member Reception.
- Oversees the implementation of branded linens and terry cloth along with receiving shipments and distributing inventory in coordination with Housekeeping.
- Oversees shipments pertaining to and coordinating with the Room Quality Manager:
- Is responsible for housewares inventory – dishware, cutlery, utensils.
- Oversees ordering of paper products/supplies for housekeeping and confirms deliveries.
- Is responsible for Cooks Closet inventory of extra items guests can borrow during their stay.
- Is responsible for inventory of linen and terry, along with amenity and paper products, housewares with weekly/monthly counts.
- Has a cooperative and communicative attitude with managers and employees.
- Is responsible for overseeing the HGV Clean the World Program.
- Takes direction from and reports to the General Manager.
- Manages multiple tasks at once and adheres to Company policies, guidelines and Hilton brand standards.
- Resolves problematic situations efficiently.
- Has excellent communication, time management and organizational skills.
- Ability to work independently and on a team.
Compensation: Salary range: $20 – $23 per hour.