Front Desk Clerk
Front Office
Brian Head, UT
November 19, 2024
Shuttle from Parowan and Cedar City provided for all shifts!
At Hilton Grand Vacations our goal is to make someone’s day, every day. We work in an exciting and energetic environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Discover the happiness of delivering lasting memories and showing our guests how grand life can be.
A career as a Front Desk Clerk at Cedar Breaks Lodge and Spa ensures that every interaction with a guest or owner is a positive and memorable experience while checking them in and out of the property.
Why Do Team Members Like Working For Us?
- Benefits starting on Day 1 (medical, dental, and vision)
- Shuttle from Parowan and Cedar City provided for all shifts
- Recognition Programs and Rewards
- Discounted Hilton hotel rates worldwide!
- 401(k) program with company match.
- 10 Paid Holidays per year plus 2 floating
- Paid Sick Days
- Employee stock program
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
Responsibilities Include:
- Consistently provide elite customer service to our guests
- Input information into the computerized reservation system to update and maintain records.
- Access the reservation system to resolve unit availability and assist guests with reservations or changes as the need arises.
- Generate invoices and collect monies due through the rental program and through merchandise sales. As well as maintain the safety deposit boxes.
- Receive housekeeping and maintenance requests or work orders and contact accurate departmental personnel.
- Prepare and consistently restock the front desk with supplies including preparing arrival packets.
- Provide information on area attractions and resort amenities.
*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role optimally, applicants should possess the following minimum qualifications and experience:
- Proficient English language with the ability to communicate both verbally and in writing.
- A courteous, professional conduct and presentation needs to prevail when handling upset guests and difficult situations.
- Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands.
- Ability to multi-task responsibilities and prioritize duties to meet organizational targets and demands.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
